Interactive Voice Response (IVR)

Interactive Voice Response (IVR) is a voice system that automates most of the process of caller’s queries. It has become quite normal for a caller to hear an IVR today. While speaking out the instruction, questions and their answers it allows most people take advantage of self-service and get their work done staying much longer on hold. Customer feedback can be take via keypad of an phone set or voice recognition. IVR automates most of processes and reduces need of representative handling the calls.

Depending on the type and needs of a company, there are many advantages of an IVR, some of the major once are listed below.

• · Reduce Human Recourse and related cost
• · Extend your office automation to your caller/customer
• · Attend calls at the first ring
• · Increase productivity
• · Answer calls 24/7 via IVR
• · Easy access to the specific department
• · Allows caller for self-service without having to wait for a human agent
• · Saves customers yours and customers time
• · Handle huge number of calls at a time without engaging your employees
• · Maximum information can be provided

Companies with IVR are perceived with a higher rank. Normally an IVR can take responsibility of numbers of employees but take on a computer space saving huge premises and HR cost.

For detailed information check out http://www.crystalconsulting.pk/services/call-center-suite/ivr/

Honey before bedtime improves brain function, mental acuity

Sleep debt or chronic partial sleep deprivation from poor quality sleep has been shown to have a detrimental effect on overall energy metabolism in the body. The toxic interaction of impaired energy metabolism and chronic partial sleep loss is the underlying cause of the reduction in melatonin and the loss of brain function as we age. Failure to provide sufficient energy for the brain during sleep has a significant adverse effect on brain metabolism and on memory and learning.

Ironically, the most severe negative effect on brain energy provision occurs from chronic increased food consumption and the resultant excessive insulin production that follows. Excess insulin in the central nervous system has a profound negative influence on brain metabolism and on memory and learning. Hyperinsulinism prevents glucose uptake into the brain causing partial brain starvation. Our brain is actually starving during periods of excess energy availability.

Insulin also inhibits an enzyme in the brain which allows the accumulation of glutamate in the synaptic space between brain neurons. This leads to irreversible damage of nerve cells in the brain and deterioration of brain function.

Consuming honey before bedtime reduces the release of stress hormones and maximizes the production and release of melatonin, a hormone which is also known as the “learning hormone.” Overproduction of stress hormones night after night inhibit the release of melatonin. When melatonin is produced normally, it inhibits the negative effects of too much insulin in the brain.

Quality sleep which is critical for memory consolidation and vital in human learning may therefore be achieved by a simple strategy of consuming a tablespoon of honey before bedtime. This strategy optimizes recovery physiology, reduces chronic overproduction of adrenal stress hormones that inhibit melatonin, and produces the exact metabolic environment required for the release of melatonin, growth hormone and IGF-1, the key hormones of memory consolidation and learning.

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Love and Sorrow

some thing really touched my heart..

Here his wife is injured and the condition is fatal.
She was hit by a car as she swooped low across the road.





Here he brought her food and attended to her with love and compassion.


He brought her food again but was shocked to find her dead.
He tried to move her....a rarely-seen effort for swallows!


Aware that his sweetheart is dead and will never come back to him again,
he cries with adoring love.




He stood beside her, saddened of her death.


Finally aware that she would never return to him, he
stood beside her body with sadness and sorrow.


Millions of people cried after watching this picture. It is said that the
photographer sold these pictures for a nominal fee to the
most famous newspaper in France . All copies of that
newspaper were sold out on the day these pictures were published.
And many people think animals don't have a brain or feelings?????

SyncTech Solutions- The Open Source Solution Provider

You Think, We Deliver!

SyncTech Solutions is a Solution provider utilizing Open Source softwares. Our expertise mainly revolves around voice communication and CRM solutions but not limited to it.

Call Center Solution IP PBX / IVR Solution CRM Solution VoIP Billing Solution

A brief detail of our core developments are:

• Call Center suite
• VoIP Billing Solution
• Softswitch
• IP PBX Solution
• Interactive Voice Response (IVR) Designing
• Customer Relationship Management system (CRM)
• and integration among the above and other softwares

Additionally, our services also include deployment of Linux/Window based servers and applications. Click here for more detail of our services or email at info@synctechsolutions.com

Our Consultants are highly skilled and experience, who can understand your organizations needs and suggest you with the best possible solutions.

Synctech Solutions Training Programs:

We believe in transferring knowledge that is practical and provides hand-on professional grasp on the areas covered in our Training packages:

Our Major Training Programs:

• Asterisk for PBX
• Asterisk for Call Center Suite
• Asterisk for VoIP

Our Trainers are highly skilled and certified from institutions such as Digium. For more detail on Training Program Click Here or email at training@synctechsol.com

We welcome you to visit our website www.synctechsol.com